Community Admin

What is a Senior Community Admin?

Excellent question, because while “admin” may sound straightforward, this role is anything but basic.

At Howdy, Community is one of our core values, and creating meaningful experiences for hundreds of people across multiple countries takes far more than event planning and ordering birthday cakes (though yes, sometimes that too).

A Senior Community Admin is a high-trust operational role responsible for keeping Community execution efficient, consistent, and scalable. This person owns complex workflows, manages initiatives from start to finish, helps solve operational challenges, and serves as a steady hand for the broader team.

This role goes beyond execution alone. Senior Community Admins are expected to think critically about how things work, identify inefficiencies, improve processes, and help bring more structure to the way Community operates. They are often the person others turn to when something gets messy, complicated, or needs a reliable owner.

This is also the first level where leadership begins to show up more intentionally. While this is not a formal people management role, Senior Community Admins are expected to support junior teammates, share knowledge, provide guidance, and help strengthen overall team execution.

If you’re someone who loves operational excellence, solving moving puzzles, and making systems better while helping others grow, this role was probably made for you.

Responsibilities

• Own complex Community workflows and recurring operational processes from start to finish
• Plan and execute Community initiatives, including events, experiences, office activations, gifting programs, and engagement efforts
• Manage vendor relationships, purchasing, delivery coordination, issue resolution, and operational logistics
• Track budgets, invoices, receipts, and expense documentation with strong accuracy and organization
• Maintain operational consistency across recurring Community workflows
• Support office experience readiness, inventory management, supply ordering, and logistics coordination
• Help improve workflows, systems, and operational processes to increase efficiency and scalability
• Support execution across multiple initiatives, projects, or geographies as needed
• Troubleshoot operational issues and solve moderately complex problems independently
• Support onboarding and employee experience initiatives from a Community perspective
• Assist in organizing reporting, documentation, and information needed for operational planning
• Serve as a resource for junior Community Admins by providing guidance, support, and process clarification
• Help onboard and mentor newer team members
• Collaborate cross-functionally with Community teammates and partner departments

Qualifications

• 1–3 years of professional experience in operations, administration, events, logistics, community, project coordination, or similar roles
• Bachelor’s degree preferred, or equivalent practical experience
• Strong operational execution and organizational skills
• Excellent attention to detail
• Strong problem-solving and prioritization abilities
• Ability to manage multiple workflows simultaneously
• Comfort making judgment calls in non-routine situations
• Experience working with vendors, logistics coordination, purchasing, or operational execution
• Strong Google Workspace experience (Sheets, Docs, Forms, Calendar, Drive)
• Experience with process documentation, workflow management, and tracking tools
• Event or community operations experience strongly preferred
• Experience working across distributed teams or multiple locations is a plus
• Strong English communication skills required; Spanish may be required depending on region