Community Lead

Key responsibilities

• Lead the pod, ensuring priorities, tasks, and commitments are effectively managed.
• Coordinate priorities and timelines to ensure team commitments are delivered successfully.
• Maintain visibility into ongoing work, keeping the team organized and accountable.
• Translate departmental priorities into clear, actionable plans for the team.
• Act as a first point of contact for routine operational questions, challenges, and escalations.
• Support the onboarding, development, and day-to-day guidance of teammates within the pod.
• Work independently within established processes, goals, and priorities.
• Oversee daily office operations to ensure a productive and efficient work environment.
• Manage office supplies, equipment, and general office maintenance.
• Coordinate office schedules, meetings, and events, ensuring smooth logistics.
• Act as the main point of contact for all office-related inquiries.
• Support administrative tasks such as filing, correspondence, and record-keeping.
• Foster a positive and welcoming community culture for employees and visitors.
• Assist with onboarding new team members and ensure they have the necessary resources.
• Manage relationships with service providers and vendors (e.g., cleaning, maintenance, IT support).
• Ensure office safety protocols are followed and manage emergency procedures.
• Handle small-scale tasks, such as tracking attendance or managing office-based activities.

Main skills and qualifications

• 4+ years of proven experience as an office manager or event coordinator.
• Based in Buenos Aires, Argentina.
• Proven experience leading projects/ managing people.
• Excellent English and Spanish communication skills, both written and verbal.
• Highly organized and operationally minded.
• Comfortable coordinating work across multiple stakeholders.
• Skilled at influencing outcomes without relying on authority.
• A strong communicator who creates clarity and alignment.
• Naturally proactive and solutions-oriented.
• Excellent at balancing competing priorities.
• Comfortable identifying and removing blockers.
• Focused on accountability, consistency, and follow-through.
• Someone others trust for guidance and support.
• Passionate about improving systems, processes, and team effectiveness.
• Availability to work fully on-site.